Chili's

Reviews about Chili's

• 1 / 5

  By Jerrika Bailey
  Extremely disappointed in Chili's to-go ordering system tonight. While out running errands, my sister and I decided to order food from Chili's to pick-up on our way home. After the TWELFTH minute on hold, I decided to go ahead and order online, leaving the phone call running. TEN MINUTES LATER, we arrived at Chili's, and still no answer. Upon arrival we had been on the phone for 25 minutes so we asked to see a manager. Not only was she unprepared with our online order, she was completely unconcerned with our extensive hold and after putting our order in, we did not see her again by the time we left. So many poor customer service mistakes led to a horrible experience. If you are looking for something quick, convenient, or even pleasant, I would stay away from this Chili's!
  November 19, 2016
• 2 / 5

  By Christi Fiedler
  Want there for lunch, there was no line but we waited five minutes to be acknowledged and seated, after that we waited fifteen minutes before giving up on ever seeing a server, and we left. I feel sorry for the poor young lady who said it was her first day. She was great, she sat us and brought us drinks when it was clear nobody else would. I won't be going back to that chili's, there's too many other options around that actually have service.
  November 19, 2016